Are these employees?
Our model is built around independent contractors. Your business directs work standards and daily priorities. Contractor terms and classification guidance are documented up front.
Who manages day-to-day work?
Your internal team manages day-to-day operations, SOPs, and performance expectations. We provide onboarding support and continuity tooling.
How are candidates screened?
We apply structured screening for role fit, communication quality, and relevant workflow skills before shortlist delivery. See the screening framework for details.
Can we request specific hours?
Yes. Coverage windows and schedules are scoped during discovery and reflected in your quote.
What if we need a replacement?
We support continuity planning and replacement options based on role requirements and timeline.
What software can contractors use?
Most common service-business stacks are supported, including CRM, scheduling, ticketing, and communications platforms.